General Information

Vigilance Protection Services is built on structured accountability, measurable performance, and documented security operations. We do not operate as a volume based staffing company. We intentionally maintain disciplined growth to ensure operational oversight, leadership involvement, and service quality remain uncompromised.

Every officer action is digitally documented through GPS verified patrol tracking, QR & NFC checkpoint scanning, time stamped reporting, and body worn camera documentation when applicable. Clients are not asked to trust that patrols occurred. They are provided proof.

Our model is centered on five core principles:

Integrity
Vigilance
Reliability
Professionalism
Collaboration

Security is not just presence. It is documented protection.

Yes. Vigilance Protection Services operates in full compliance with Arizona regulations. All security officers possess the required Arizona guard card credentials. Armed officers maintain proper armed licensing and qualifications.

We carry appropriate insurance coverage for general liability and operational risk. Compliance documentation can be provided during onboarding and proposal review.

We provide security services to a wide range of property types including:

Apartment communities
Commercial office buildings
Industrial facilities
Construction sites
Retail centers
Cannabis dispensaries and grow facilities
Hotels and hospitality venues
Logistics yards
Healthcare clinics
Vacant and foreclosure properties
Special events
Private executive clients

Each assignment is customized based on property risk exposure and operational needs.

Technology & Accountability

Every patrol conducted by Vigilance Protection Services is GPS tracked and digitally recorded through the THERMS reporting system.

Officers scan QR & NFC checkpoints strategically placed throughout the property. Each scan captures:

Exact location
Date and time
Officer identity
Verification of presence

Additionally, officers submit structured activity reports multiple times per hour, spaced appropriately to reflect genuine patrol activity rather than bulk end of shift reporting.

This creates a transparent, measurable record of service performance.

Yes. Armed officers and designated assignments utilize Halo body worn cameras.

These devices record officer interactions, disturbances, trespassing incidents, law enforcement responses, and critical events. Body camera footage provides objective documentation, reduces liability exposure, and strengthens evidence integrity when incidents occur.

Body cameras protect clients, residents, employees, and officers by ensuring accurate documentation.

Our officers utilize Motorola TLK110 push to talk communication systems. These devices provide clear, reliable communication across properties and allow for direct supervisor coordination when necessary.

Professional communication reduces response time, improves coordination, and enhances incident management efficiency.

Yes. Clients receive detailed digital reports that may include:

Daily Activity Reports
Incident Reports
Maintenance and hazard observations
Property damage documentation
Trespassing documentation
Supervisor inspection reports

Reports are time stamped, GPS verified, and include narrative summaries supported by photographs or body camera documentation when applicable.

Armed & Unarmed Services

The decision between armed and unarmed security depends on risk exposure.

Armed security is recommended for properties involving:

High value inventory
Cash intensive operations
Violent incident history
High risk hours or locations
Elevated threat environments

Unarmed security is appropriate for:

Deterrence through visibility
Customer or resident engagement
Rule enforcement
Access monitoring
Low to moderate risk properties

We conduct a risk consultation to determine the appropriate level of protection.

Yes. Armed officers participate in ongoing firearms qualification and scenario based training focused on judgment, de-escalation, and use of force decision making. Training emphasizes prevention and controlled response rather than aggression.

Professional restraint is as important as readiness.

Mobile Patrol & Coverage Options

Mobile patrol officers service properties at scheduled or randomized intervals. They conduct perimeter sweeps, gate checks, lockups, parking lot inspections, and checkpoint scans before departing and returning at designated times.

Dedicated onsite officers remain on property for the duration of their shift and provide continuous monitoring, immediate response capability, and consistent presence.

Both services can be structured independently or combined depending on property needs.

Yes. We maintain the ability to deploy officers rapidly for:

Emergency armed coverage
Fire watch assignments
Temporary construction security
Alarm response
Event security
Vacant property stabilization

Response time depends on availability and licensing requirements, but we prioritize urgent requests whenever possible.

Documentation & Compliance

Yes. Any police, fire department, or EMS presence is documented regardless of perceived significance.

Incident reports include:

Agency name
Report number when available
Officer name when obtainable
Badge number when obtainable
Nature of incident
Detailed narrative summary

This documentation protects property management from liability gaps and supports operational records.

Proper documentation supports:

Insurance claims
Legal defense
Tenant dispute resolution
Operational review
Vendor oversight
Risk mitigation

Without structured documentation, property managers face exposure during disputes. Our reporting system provides defensible, time stamped records.

Pricing & Agreements

Pricing is based on:

Armed or unarmed assignment
Number of hours per week
Property size and complexity
Risk level
Number of officers required
Length of service agreement

We provide detailed written proposals outlining scope of work, scheduling, and total monthly investment.

Contract terms vary by assignment. We offer both structured service agreements and temporary short term coverage options depending on client needs.

In certain cases, a reporting technology fee may apply depending on reporting access and scope. All fees are clearly outlined in the proposal prior to service initiation.

Transparency in pricing is part of our operating standard.

Leadership & Communication

Yes. Vigilance Protection Services, LLC operates with leadership oversight and direct accessibility. Clients are not routed through layers of corporate management.

We maintain close involvement in operations to ensure standards are upheld.

If concerns arise, we review:

Digital activity logs
GPS patrol verification
Incident documentation
Body camera footage when applicable

Corrective action is taken immediately if standards are not met. Accountability is non-negotiable.

Still Have Questions?

Security decisions should be informed, strategic, and structured.

Contact Vigilance Protection Services, LLC to schedule a consultation and allow us to design a documented, technology driven security program tailored to your property's specific risk profile.

Phone

(602) 380-1965

Email

[email protected]

Professional

Licensed & Trained

Accountable

GPS Verified

Documented

Complete Records

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Frequently Asked Questions