Privacy Policy

Vigilance Protection Services, LLC

Last Updated: February 11, 2026

Introduction

Vigilance Protection Services, LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, apply for employment, or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us for security services or consultations
  • Submit an online inquiry or contact form
  • Apply for employment with our company
  • Subscribe to newsletters or communications
  • Engage with us on social media platforms

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Company name and position
  • Employment history and credentials (for job applicants)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and navigation patterns
  • Cookies, web beacons, and similar tracking technologies
  • Geolocation data (general location based on IP address)

Analytics and Tracking

We use Google Analytics and other analytics services to understand how visitors interact with our website. These services may collect:

  • User behavior and interaction patterns
  • Session duration and frequency of visits
  • Device and browser information
  • Demographic and interest data (when available)

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide security services, respond to inquiries, and fulfill consultation requests
  • Employment Processing: To evaluate job applications, verify credentials, conduct background checks, and communicate with candidates
  • Communication: To send you updates, newsletters, marketing materials, and respond to your questions
  • Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Business Operations: To maintain records, manage accounts, and conduct internal business operations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure encrypted databases for information storage
  • Access controls and authentication requirements
  • Regular security audits and monitoring
  • Employee training on data protection practices
  • Restricted access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Data Storage and Retention

Your personal information is stored on secure servers located in the United States. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Contact Form Submissions: Retained for 3 years or until the inquiry is resolved
  • Employment Applications: Retained for 4 years as required by EEOC regulations
  • Client Information: Retained for 7 years for business and tax purposes
  • Website Analytics: Aggregated data retained indefinitely; individual session data retained for 26 months (Google Analytics default)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (such as background check services, email providers, or website hosting), under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets, where your information may be transferred as part of the transaction
  • With Your Consent: When you have given explicit permission to share your information for a specific purpose
  • Analytics Partners: We share anonymized and aggregated data with analytics providers (including Google Analytics) to understand website usage and improve our services. These partners do not receive personally identifiable information.

Third-Party Service Providers We Use:

  • Google Analytics (website analytics)
  • Email service providers (for communications)
  • Cloud hosting services (website and data storage)
  • Background check providers (for employment screening)
  • THERMS (operational accountability and reporting platform)

All third-party vendors are contractually obligated to protect your information and use it only for the purposes we specify.

Employment Applicant Privacy Notice

If you submit a job application to Vigilance Protection Services, LLC, we collect the information you provide to:

  • Evaluate your qualifications for security positions
  • Communicate with you regarding your application status
  • Determine eligibility for client site assignments
  • Verify credentials, licenses, and certifications
  • Conduct required background checks and screenings

Your application submission is encrypted during transmission and stored securely in our applicant tracking system. We do not sell applicant information to third parties.

Application records are retained in accordance with applicable employment laws and may be kept on file for future opportunities unless you request removal.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve website functionality and performance
  • Analyze traffic patterns and trends

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your information in a structured format (where applicable)
  • Restriction: Request restriction of processing in certain circumstances
  • Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights

California Residents - CCPA/CPRA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of sale or sharing of personal information (we do not sell personal information)
  • Right to correct inaccurate personal information
  • Right to limit use and disclosure of sensitive personal information
  • Right to non-discrimination for exercising CCPA rights

Important Notice: We do not sell or share your personal information for cross-context behavioral advertising. We do not knowingly sell or share the personal information of consumers under 16 years of age.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law (typically 45 days for CCPA requests).

Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

Contact Us - Privacy Requests

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, including requests to exercise your privacy rights, please contact us:

Vigilance Protection Services, LLC

Privacy Compliance Officer
1438 W. Broadway Rd. #101
Tempe, AZ 85282

(602) 380-1965
privacy@vigilanceprotection.com

How to Submit a Privacy Request

To verify your identity and process your request, please include:

  • Your full name and contact information
  • Description of your request (access, deletion, correction, etc.)
  • Any relevant account or reference numbers
  • Sufficient information to verify your identity

We will respond within 45 days of receiving a verifiable request. In some cases, we may need up to 90 days and will notify you of any extension.

Your privacy is important to us. We are committed to transparency and accountability in how we handle your personal information.

Contact Us With Questions